Shipping policy
Shipping Policy
Thank you for choosing SnuggleSketch™.
We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Order Processing
Orders are typically processed within 2-4 business days before shipment.
During periods of high demand, holidays, or promotional events, processing times may be slightly longer. We appreciate your patience and understanding.
Shipping Times
After processing, most orders are delivered within 7-14 business days.
Please note that shipping times may vary depending on your location, customs procedures, weather conditions, carrier delays, or other unforeseen circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Tracking updates may take a few days to appear after the carrier receives the package.
Shipping Destinations
We currently ship to a variety of international destinations.
Please ensure that your shipping address is complete and accurate when placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided at checkout.
Shipping Costs
Shipping costs are calculated during checkout based on your location and the items included in your order.
Any applicable shipping charges will be displayed before completing your purchase.
International Orders
For international shipments, customs duties, import taxes, and other fees may be charged by your local customs authority.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
We recommend contacting your local customs office for additional information regarding potential fees.
Order Changes and Cancellations
If you need to modify your order or shipping information, please contact us as soon as possible at:
snugglesketchsupport@gmail.com
We will do our best to accommodate your request; however, once an order has been processed or shipped, changes may no longer be possible.
Lost or Damaged Packages
If your package arrives damaged or appears to have been lost during transit, please contact us immediately at:
snugglesketchsupport@gmail.com
We may request photos, tracking information, or additional details to help investigate and resolve the issue.
Contact Us
If you have any questions regarding shipping, delivery times, or your order status, please contact us at:
snugglesketchsupport@gmail.com
Thank you for choosing SnuggleSketch™.